organizational agility

Courses tagged with "organizational agility"

Leveraging Diversity


Course Description

Do you value the unique qualities you and your coworkers bring to the workplace? Did you know that people expressing their differences actually enhances an organization's growth? Valuing differences is the right thing to do from both an interpersonal and a business perspective. By leveraging diverse styles, abilities, and motivations (SAMs), you encourage creative solutions and unique approaches that enable your organization to achieve improved results.

 

Learning Objectives

▪ Determine your own styles, abilities, and motivations.
▪ Work more collaboratively and productively with people who have a variety of styles, abilities, and motivations.
▪ Use Key Principles to support differences and encourage others to share their unique contributions.

 

Keywords

Builds diverse and inclusive talent, organizational agility, abilities, ability, alternative, approach, celebrate, collaborate, collaboration, contribute, contribution, creative, creativity, difference, different, diverse, diversity, goal, mix, motivation, SAM, stereotype, style, team success, tolerate, tolerating, toleration, value difference, value, valuing differences, variety, Collaborating

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

 

Duration: 20 minutes

Languages: English

LINK HERE


Providing Everyday Service Excellence

 

Course Description

Every time you interact with customers—whether face to face, on the telephone, or online—you have an opportunity to answer an immediate need and build a lasting relationship. A focused response quickly gets customers what they want or need. Beyond that, you can do even more to turn a routine interaction into a memorable one that encourages customers to return.

 

Learning Objectives

▪ Relate to customers in a way that meets their personal needs while fulfilling their practical needs.
▪ Ask questions that get results.
▪ Listen actively to what customers are saying.
▪ Adjust your nonverbal communication to increase your effectiveness.

 

Keywords

Enhances the patient and customer experience, organizational agility, client, customer, dissatisfied, facts, feelings, service, interact, listen, loyalty, exceed, practical, personal, esteem, specific, sincere, support, disclose, flexibility, importance, seek information, share, positive impact, satisfaction, patient, progress, Customer Service

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

 

Duration: 20 minutes

Languages: English

LINK HERE


Category: Customer Focus

Reaching Group Agreement

 

Course Description

Your group needs to agree on the best way to complete a task, provide a service, or improve a process. But agreement seems a long way off when each person has a different idea of how to go about doing that. Your challenge is to give all ideas a fair hearing and get the whole team to commit to just one idea, even if it's not everyone's first choice. The payoff is a well-informed decision that benefits from everyone's knowledge, skills, and experience.

 

Learning Objectives

▪ Reduce ideas to a manageable few.
▪ Discuss the pros and cons of each idea.
▪ Select the idea that best satisfies the group's goal and gets everyone's support.

 

Keywords

Partners effectively through influence, organizational agility, agree, choose, combine, commit, communicator, consensus, criteria, decide, decision, discuss, effort, facilitator, ground rules, ideas, impact, list reduction, oppose, pick, reduce, select, solution, voting, Decision Making

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

 

Duration: 20 minutes

Languages: English

LINK HERE


Category: Decision Making

Keeping Discussions Moving

 

Course Description

With increasing pressures in the workplace, it's important that your discussions get results quickly and efficiently. You don't want them to get bogged down, stray off the subject, or achieve questionable or confusing results. If a discussion does veer off course, you need the skills to steer it back in the right direction.

 

Learning Objectives

▪ Keep your discussions moving forward and making progress.
▪ Redirect discussions that stray off course.
▪ Ensure that everyone involved in a discussion shares the same understanding of what is being discussed and decided.

 

Keywords

Partners effectively through influence, organizational agility, agenda, check, clarify, discuss, effective, efficient, focus, forward, meeting, move, moving, off track, on track, procedural, proceed, process, redirect, stray, subject, suggest, topic, track, understand, wander, Productivity

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

Duration: 20 minutes

Languages: English

LINK HERE


Category: Communication

Productive Interactions (Interaction Guidelines)

 

Course Description

Do you wish your meetings or interactions could be more productive? Five easy steps will help you make sure that all important information is covered, people are engaged and committed, and discussion goals are achieved. No longer will you and your team members wonder who is supposed to do what, by when. 

 

Learning Objectives

▪ Communicate more efficiently.
▪ Achieve discussion goals.

 

Keywords

Organizational agility, steward of engagement, action plan, agree, check for understanding, clarify, close, communicate, concerns, confirm commitment, develop, discussion, express confidence, facts, figures, focused, goals, importance, interaction guidelines, involving, issues, procedural suggestion, purpose, summarize, time frame, Meetings

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

Duration: 10 minutes

Languages: English

LINK HERE


Category: Communication

Managing Stress

 

Course Description

Some people thrive on high stress levels, while others can’t tolerate stress. Usually, you can view minor daily stresses as events that make life interesting and challenging. However, if you’re facing numerous demands and priorities, even minor difficulties can cause distress. By analyzing your emotional responses, habits, and behaviors, you’ll be able to determine the toll that stress is taking on you. And once you know this, you’ll be able to manage the stressors in your life.

 

Learning Objectives

▪ Recognize the signs and symptoms of stress.
▪ Understand workplace stress and the effects it has on the organization and you.
▪ Learn how to manage stress and find your optimal stress level.

 

Keywords

Innovative mindset, organizational agility, absent, achievable, anxiety, anxious, concentrate, concentration, control, crisis, distress, ease stress, easing stress, healthy, high stress, manage stress, managing stress, miserable, misery,  motivate, motivation, negative, negativity, plan, planner, planning, pressure, quality of life, relaxation, stress, take break, tension, time management, tolerate, turnover, unrealistic, upset, workload, worry, Stress Management

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

Duration: 20 minutes

Languages: English

LINK HERE


Category: Managing Work

Boosting Business Results

 

Course Description

At first glance it might be difficult to recognize the true potential in something. But once you do, you can leverage its full value. This is true for you as a leader as well. Your organization's most valuable resource is its people. Your job is to tap the potential of these "human resources" to boost business results.

 

Learning Objectives

▪ Explore areas that have potential.
▪ Identify the right goals, people, and priorities.
▪ Use leadership skills to draw out the best in people.
▪ Track progress and evaluating results.

Keywords

Business acumen, organizational agility, adapting, advance, aim, assess, assign, capital, common leadership skills, enhance, equip, evaluation, monetary, fiscal, flexible, knowledge, material,  method, motivation, objectives, priorities, produce, product, profit, progress, progress indicators, project, prosper, purpose, quality, quantity, skills, Productivity

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

Duration: 20 minutes

Languages: English

LINK HERE


Category: Managing Work

Setting Job or Performance Goals

 

Course Description

Which would be better: having a poorly worded job/performance goal or setting no goal at all? The answer is neither. Goals have proven value, so "no goal" is not an option; but, the same applies to a "fuzzy" goal. By following a few simple tips, you can create job or performance goals that are well defined, understandable, and readily accepted.

 

Learning Objectives

▪ Link personal goals to organizational goals.
▪ Identify clear job or performance goals.
▪ Track progress toward meeting the goals.

 

Keywords

Coaches and develops others, organizational agility, achieve, achievable, align, checkpoints, expect, expectations, feedback, goal, measure, measurable, objectives, organizational goals, perform, performance goals, personal goals, plan, progress, results, relevant, timely, tracking methods, Performance Management

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

Duration: 20 minutes

Languages: English

LINK HERE


Category: Managing Work

Planning to Lead a Virtual Meeting

 

Course Description

Your team is geographically dispersed. Some members work at one location, while others work from home. Still others are scattered around the globe. Bringing everyone together for a face-to-face meeting would be expensive, if not impossible. The solution is to bring them together with technology via a virtual meeting.

 

Learning Objectives

▪ Know some of your technology options and determine which options will best accomplish your meeting goals.
▪ Schedule and set up the virtual meeting.
▪ Establish contingency plans for technical problems.
▪ Test the technology well in advance of the meeting.

 

Keywords

Partners effectively through influence, organizational agility, accommodations, best practices, contingency plan, detailed agenda, speak clearly, take notes, narrow scope, timely, software, microphones, technology, prepare visuals, legible, relevant, digital, videoconference, video monitor, visual cues, Lync, Meetings

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

Duration: 20 minutes

Languages: English

LINK HERE


Category: Managing Work

Cultivating Effective Business Networks

 

Course Description

Do you know everything you need to know to succeed in your job? Is your work becoming more complex? Are you struggling to keep up with technology? Your job probably demands more of you than ever before. Maybe you're working cross-functionally or in settings that require a broader skill set than was required in a more traditional role. Even though you have more information than people doing similar jobs did 5 or 10 years ago, you probably have a smaller portion of the information you need to be successful.

 

Learning Objectives

▪ Identify the information or expertise you need and where to get it.
▪ Establish and maintain your network contacts and relationships.
▪ Secure the help you need now and in the future.
▪ Expand and reshape your business network.

 

Keywords

Partners effectively through influence, organizational agility, associate, business network, business relationship, collaborate, collaboration, connect, connection, contact, exchange, exchanging, interact, interaction, knowledge gap, link, meet, network, networking, partner, partnership, relationship, schmooze, schmoozing, support, work together, working together, Collaborating

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

 

Duration: 20 minutes

Languages: English

LINK HERE


Category: Managing Work

Making Meetings Work

 

Course Description

This course gives leaders the skills they need to ensure that meetings run efficiently, generate good decisions, and result in clear action.  Leaders also learn best practices for planning, facilitating, and following-up on virtual meetings.

 

Learning Objectives

▪ Recognize your responsibilities as a meeting leader.
▪ Use tools and techniques that will help your meetings achieve their goals.
▪ Use a strategy that will address the practical and personal aspects of meetings.
▪ Use Intervention Techniques for handling challenges and keeping meetings on track.

 

Keywords

Partners effectively through influence, organizational agility, agenda, anticipate problems, conduct, cost, contribute, conversation, decision, desired outcomes, discuss, discussion, efficient meeting, facilitate, follow up, following up, follow-up, guideline, idea, importance, information, interaction, invite, join, lead, meet, meeting logistics, meeting planner, meeting, necessary, participate, participation, personal need, practical needs, personal needs, planning, problem, process, process skills, productive meeting, productive, purpose, share information, sharing information, successful meeting, summarize, right people, Meetings

 

Target Audience: Leading Others, Leading Self

·         Frontline leaders

·         Individual Contributor

Duration: 2 hours

Languages: English

 LINK HERE


Category: Managing Work

Discussing Performance Progress

 

Course Description

Do you wonder why you have to spend valuable time having performance progress reviews with people? After all, if the person is meeting or exceeding expectations, you both already know it. And if the person isn't meeting expectations, chances are that all you'll face in a discussion are defensiveness and excuses. Right? Wrong! You can turn a progress review discussion from a waste of time to a beneficial experience for everyone by using the right approach.

 

Learning Objectives

▪ Remove the "dread" from progress review discussions.
▪ Achieve business results by ensuring that each person in your work group meets performance expectations.
▪ Plan and conduct effective reviews that encourage people to sustain good performance and improve less-than-desirable results.
▪ Help people understand that monitoring, collecting, and analyzing performance data are shared responsibilities.

 

Keywords

Organizational agility, steward of engagement, ability, accomplishment, advice, aim, capability, cultivate, discuss performance, discussing performance, expectations, indicator, intent, path, performance management, performance progress, progress review, purpose, realization, reason, review, review progress, reviewing progress, strategy, target, Performance Management

 

Target Audience: Leading Others

·         Frontline Leaders

Duration: 20 minutes

Languages: English

LINK HERE


Category: Coaching

Leveraging Diversity

 

Course Description

Do you value the unique qualities you and your coworkers bring to the workplace? Did you know that people expressing their differences actually enhances an organization's growth? Valuing differences is the right thing to do from both an interpersonal and a business perspective. By leveraging diverse styles, abilities, and motivations (SAMs), you encourage creative solutions and unique approaches that enable your organization to achieve improved results.

 

Learning Objectives

▪ Determine your own styles, abilities, and motivations.
▪ Work more collaboratively and productively with people who have a variety of styles, abilities, and motivations.
▪ Use Key Principles to support differences and encourage others to share their unique contributions.

 

Keywords

Builds diverse and inclusive talent, organizational agility, abilities, ability, alternative, approach, celebrate, collaborate, collaboration, contribute, contribution, creative, creativity, difference, different, diverse, diversity, goal, mix, motivation, SAM, stereotype, style, team success, tolerate, tolerating, toleration, value difference, value, valuing differences, variety, Collaborating

 

Target Audience: Leading Others, Leading Self

·         Frontline leaders

·         Individual Contributors

 

Duration: 20 minutes

Languages: English

LINK HERE


Category: Influencing

Influencing Others to Make Things Happen

 

Course Description

In today's ever-evolving organizations, leaders need to get things done through people who don't report to them and, in some cases, even outrank them. Welcome to the new age of influence, where, to be effective, you must know the techniques that will help you earn people's commitment to make things happen.

 

Learning Objectives

▪ Capture people's attention, change their perspective, and make things happen.
▪ Clearly link ideas, suggestions, and recommendations to changes that will have a positive impact on individual, team, and organizational performance.
▪ Express yourself with enthusiasm and conviction.
▪ Understand people's motivations, needs, and concerns, and gain their commitment.

 

Keywords

Courageous presence, organizational agility, belief, big picture, build relationship, cajole, commitment, convince, encourage, engage, get things done, getting things done, influence, influencing, influential, maintain relationship, mindset, mind set, promote, result, Influencing

 

Target Audience: Leading Others

·         Frontline Leaders

 

Duration: 20 minutes

Languages: English

LINK HERE


Category: Influencing

Leading Virtually

 

Course Description

When members of the same team are scattered across time zones and borders, they can feel isolated and disconnected from the team.  This can lead to miscommunication, distrust, and lack of focus.  This course shows the leaders of virtual teams how to bridge the gap of time and distance to build community, where remote team members have a sense of belonging, responsibility, and commitment as if they were working together in the same place.  Leaders are introduced to three foundations for building community:  communicating effectively, building trusting relationships, and keeping team members and goals visible and in focus.  Leaders are shown how to establish each foundation, using skills and tools designed specifically for leading in a virtual environment.

 

Learning Objectives

▪ Identify appropriate interaction process skills and communication methods to communicate effectively with virtual team members.
▪ Demonstrate behaviors that build trusting relationships across time and/or distance and across personal and cultural differences.
▪ Create visibility so that team members who must work apart can focus on one another and their shared goals.

 

Keywords

Organizational agility, partners effectively through influence, location, team, telecommute, community, nonverbals, check, empathy, involvement, engagement, building trust, share, progress checks

 

Target Audience: Leading Others, Leading Self

·         Frontline leaders

·         Individual Contributors

Duration: 2 hours

Languages: English

Click here to access the course

Mobile resources available: DDI Anytime 

www.ddiworld.com/lv

Category: Influencing

Getting Started as a New Leader

 

Course Description

As a new leader, you've been identified as having the potential for achieving great things. You're probably excited and perhaps a little concerned. That's to be expected. You'll learn about how to address those concerns and, in the process, start performing your new leadership role with confidence and credibility.

 

Learning Objectives

▪ Create a strategy to accelerate your transition into your new role as a leader.
▪ Apply three leadership accelerators to quickly accomplish results by building successful working relationships with your team members.
▪ Align your team's efforts to ensure that they support the organization's business strategies.
▪ Use a tool and other resources to help determine priorities for you and your team.
▪ Assess strengths and growth areas for each of your team members.

 

Keywords

Organizational agility, steward of engagement, authentic, becoming, first time leader, first time manager, former coworkers, former peers, leader responsibilities, leader skills, leader tip, leader transition, leadership responsibilities, leadership skills, leadership tips, new boss, new leader, new manager, new role, Developing Yourself

 

Target Audience: Leading Others

·         Frontline Leaders

 

Duration: 20 minutes

Languages: English

LINK HERE


Category: Execution

What to Do When People Don't Improve as Planned

 

Course Description

You thought the discussion on the performance or work habit problem went well, but there's been little or no improvement. The consequences of not acting could be wide-ranging, affecting your team, organization, and customers as well as the person involved. You don't have a choice: You need to address the situation again to find out why it hasn't improved and to turn around unacceptable performance.

 

Learning Objectives

▪ Take appropriate action to effectively address ongoing performance and work habit problems.
▪ Develop a plan that highlights the positive consequences of improving performance and the negative consequences of not doing so.
▪ Use the Interaction Guidelines and Key Principles to conduct an effective discussion that will motivate the individual to improve performance.

 

Keywords

Coaches and develops others, organizational agility, abdication, advice, barriers, budget, buffer, duties, empowering, encouragement, expectations, goals, helpful, incentives, information, micromanaging, physical environment, prioritizing, responsibility, roles, seek details, seek ideas, signs, support, work process, resources, time, tools, training, Coaching

 

Target Audience: Leading Others

·         Frontline Leaders

 

Duration: 20 minutes

Languages: English

LINK HERE


Category: Execution

Sparking Accountability and Action

 

Course Description

Employees want a supportive leader, but what does that really mean? You'll learn about four types of support you can provide to boost performance while keeping accountability with direct reports. You'll also learn more about how to gauge when to provide proactive support and when to hold off on coming to the rescue.

 

Learning Objectives

▪ Types of “support” to avoid.
▪ Signs that you can improve how you provide support.
▪ Ways to provide support.

 

Keywords

Coaches and develops others, organizational agility, abdication, advice, barriers, budget, buffer, duties, empowering, encouragement, expectations, goals, helpful, incentives, information, micromanaging, physical environment, prioritizing, responsibility, roles, seek details, seek ideas, signs, support, work process, resources, time, tools, training, Coaching

 

Target Audience: Leading Others

·         Frontline Leaders

 

Duration: 15 minutes

Languages: English

LINK HERE

Category: Execution

Adapting your Leadership Approach


Course Description

You just met with a team member to delegate an important assignment. But the meeting didn't go well. The person asked a lot of detailed questions that you couldn't answer, tried to push back responsibility to you, and left the meeting looking anything but engaged. Why didn’t things go as planned?

 

Learning Objectives

▪ Identify key situational factors—the type of discussion and the person's tendencies—that will have the greatest impact on your interactions and discussions.
▪ Assess personal tendencies and develop an adaptive strategy to leverage the opportunities and address the challenges those behaviors create.
▪ Flex the Interaction Essentials to maximize the effectiveness of your discussions.

 

Keywords

Partners effectively through influence, organizational agility, adjust, alter, characteristics, challenges, coaching, customize, delegating, managing performance, diversity, influencing, modify, nature, opportunities, personal tendencies, personality, reactions, style, tailor, traits, work habits, Coaching

 

Target Audience: Leading Others

·         Frontline Leaders

 

Duration: 20 minutes

Languages: English

  LINK HERE


Category: Execution

Launching a Successful Team

 

Course Description

"Sorry to miss the meeting." "I thought we resolved this." "We don't need to be working on that now." "I never agreed to that." "Is this what we're supposed to be doing?" "I haven't been able to put much time in on this." Are you hearing things like this from your team and wondering why they aren't accomplishing what you'd expected? Help your team develop a charter that provides the structure and guidance they’ll need to deliver great results quickly.

 

Learning Objectives

▪ Lead your team in developing a charter that aligns your team's purpose and goals with the organization's strategic priorities.
▪ Enhance the effectiveness of your team through ground rules that guide team meetings and establish how team members work together.
▪ Lead a new team to high performance quickly or help an existing team that is working below its potential reach higher levels of performance.

 

Keywords

Steward of engagement, organizational agility, accountability, develop team, ground rule, launch team, pitfall, purpose, stages of team development, start team, starting team, successful team, team charter, team development, team direction, team goal, team meeting, team resource, team, work together, Teams

 

Target Audience: Leading Others

·         Frontline Leaders

Duration: 20 minutes

Languages: English

LINK HERE


Keeping on Track and on Time

 

Course Description

Are you terminally busy with too many top priorities to juggle? Are you expected to get something done by a certain date or time, but you're not even sure how to get started? In today's fast-paced business world, almost everyone faces these kinds of pressures. Successful people are able to sort through them and adapt while maintaining high levels of performance. They succeed in part by using some proven tips and tools. You can use them too to avoid productivity pitfalls and improve your performance and on-time record.

 

Learning Objectives

▪ Keep track of your time and tasks.
▪ Organize your work area.
▪ Establish step-by-step plans, complete with contingency actions.

 

Keywords

Organizational agility, enhancing the patient experience, busy, clutter, contingency plan, deadline, disorganize, hectic, improve performance, interruption, juggle, on time, on track, organize, organizing, plan, pressure, priorities, procrastinate, procrastination, productivity, self manage, system, track, work area, Productivity

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

Duration: 20 minutes

Languages: English

LINK HERE


Contributing to Meeting Success

 

Course Description

Meetings are a way of life in most organizations. In fact, you're probably spending more time than ever in meetings. A well-run meeting allows people to share progress, discuss and solve problems, and make decisions. Unfortunately, we're often stuck in meetings that start or run late, waste time, or accomplish little. Why sit in a useless meeting while your "real" work goes undone?

 

Learning Objectives

▪ Prepare adequately for meetings.
▪ Make meaningful contributions to meetings.
▪ Encourage others to build on ideas to help achieve the meeting's purpose.
▪ Make sure everyone leaves the meeting with the same understanding and agreements.
▪ Stay focused on achieving meeting outcomes.
▪ Follow through on your action items.
▪ Communicate back to your team any decisions made and information gathered in meetings.

 

Keywords

Partners effectively through influence, organizational agility, facilitation, agenda, planning, effective, efficient, improvement, huddles, team, goals, results, debate, discussion, dysfunction, action item, agenda, discussion, follow through, follow through, lead meeting, leading a meeting, meeting leader, meeting rights, meeting time, meeting, meetings, more productive, preparation, prepare, productive, purpose, share, sharing, successful meeting, Meetings

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

Duration: 20 minutes

Languages: English

LINK HERE


Letting Go and Delegating More

 

Course Description

You're reluctant to delegate; in fact, you sometimes avoid it altogether. Why? Perhaps you don't want to let go of tasks and activities you enjoy. Maybe it's the idea of investing time and effort in getting people up to speed. Or maybe you think it'll be less stress and rework if you do it yourself. Whatever your reason for not delegating, you'll miss opportunities to take on new, more challenging responsibilities that can grow your skills and boost job satisfaction. However, if you know how to allocate the right work to the right people, you, your team, and the organization will experience the benefits.

 

Learning Objectives

▪ Overcome your own hesitation to delegate by exploring the benefits of letting go.
▪ Determine the best way to allocate work to promote growth and achieve key business results.
▪ Give people more responsibility for and more authority over tasks you've delegated to them.

 

Keywords

Coaches and develops others, organizational agility, allocate, assign, authority, challenge, delegate, delegating, delegation, duties, duty, empower, entrust, give out, giving out, hand over, handing over, hesitate, hesitation, involve, involvement, let go, letting go, motivate, opportunities, opportunity overwhelm, overwork, responsibilities, responsibility, responsible, retain, retention, share, sharing, task, time, workload, Delegation

 

Target Audience: Leading Others

·         Frontline Leaders

 

Duration: 20 minutes

Languages: English

LINK HERE


Delegating with Purpose

 

Course Description

Fewer resources, changing motivations, virtual employees, and global workforces are just a few of the challenges that make delegation a critical skill for leaders. In this course leaders learn skills to address these challenges and others in order to enhance the overall capability and capacity of their teams and, ultimately, the organization. Leaders learn to identify the tasks they need to delegate, select the most appropriate individuals, assess capabilities and commitment, and plan the delegation discussion including the level of decision-making authority, amount of support, and methods for measuring and monitoring the delegation.

 

Learning Objectives

▪ Identify tasks and responsibilities you can delegate to achieve results and develop your team's capabilities.
▪ Apply a process to match people to the tasks and responsibilities.
▪ Plan an effective delegation strategy.
▪ Use a powerful, flexible set of interaction skills to conduct effective delegation discussions.
▪ Apply techniques to follow up on delegated tasks and responsibilities.
▪ Identify common pitfalls and missteps in delegating as well as techniques for overcoming them.

 

Keywords

organizational agility, abilities, availability, authority, capability, commitment, comparison, cost, timeliness, delegation, development needs, follow up, involvement, motivation, opportunities, people, personal needs, plan, practical needs, progress, quality, responsibility, results, strengths, support, success

 

Target Audience: Leading Others

·         Frontline leaders

Duration: 2 hours

Languages: English

Click here to access the course

Mobile resources available: DDI Anytime 

www.ddiworld.com/dwp

Sign up for Reinforcements

This course has available the opportunity to sign up for reinforcements - you'll receive over 12 weeks in the form of short reminders, quick activities to reflect on what you learned and support you as you apply in the workplace. There are questions, text, videos, prompts to reflect, no longer than 2 minutes.

You can access from Mindmarker website (log in as a learner) or Mindmarker app using this code: VE1DWP