Managing Stress

 

Course Description

Some people thrive on high stress levels, while others can’t tolerate stress. Usually, you can view minor daily stresses as events that make life interesting and challenging. However, if you’re facing numerous demands and priorities, even minor difficulties can cause distress. By analyzing your emotional responses, habits, and behaviors, you’ll be able to determine the toll that stress is taking on you. And once you know this, you’ll be able to manage the stressors in your life.

 

Learning Objectives

▪ Recognize the signs and symptoms of stress.
▪ Understand workplace stress and the effects it has on the organization and you.
▪ Learn how to manage stress and find your optimal stress level.

 

Keywords

Innovative mindset, organizational agility, absent, achievable, anxiety, anxious, concentrate, concentration, control, crisis, distress, ease stress, easing stress, healthy, high stress, manage stress, managing stress, miserable, misery,  motivate, motivation, negative, negativity, plan, planner, planning, pressure, quality of life, relaxation, stress, take break, tension, time management, tolerate, turnover, unrealistic, upset, workload, worry, Stress Management

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

Duration: 20 minutes

Languages: English

LINK HERE


Ergonomics

 

Course Description

Millions of people suffer from repetitive strain injuries. Too often, we avoid the warning signs of physical and environmental stresses on the body caused by poor posture, awkward body movements, improper lighting, and other factors. It's important to listen to the signals your body sends. Sometimes, small modifications to work procedures, postures, habits, and workstation design can make a big difference in the way you feel at the end of a day.

 

Learning Objectives

▪ Be aware of repetitive strain injuries and their symptoms.
▪ Follow prevention techniques to ensure a healthier work environment.
▪ Understand how poor posture and repetitive motions can lead to painful injuries.

 

Keywords

Workplace Safety, ache, body, discomfort, ergonomics, exercise, exertion, fatigue, health, injury, pain, physical stress, position, posture, prevention, repetition, repetitive strain, rest, strain, stress, stressor, stretch, take break, taking break, tension, work environment, work habit, work injuries, work injury, work strain, Stress Management

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

Duration: 20 minutes

Languages: English

LINK HERE


Guiding Discussions to Get Results

 

Course Description

With today's hectic, performance-oriented pace, the time you spend in interactions must be productive. Whether you're interacting with an individual or a group, formally or informally, in person or over the phone, every discussion you have must produce results and accomplish its purposes efficiently. The five Interaction Guidelines provide a flexible, two-way process that will help you do just that.

 

Learning Objectives

▪ Ensure understanding of the discussion's purpose and why it's important to achieve it.
▪ Confirm clear understanding of the topic under discussion.
▪ Help develop ideas for achieving the discussion's purpose.
▪ Agree on a specific plan for implementing ideas.
▪ Confirm commitment to decisions and agreements.

 

Keywords

Partners effectively though influence, steward of engagement, actions, agree, agreement, approve, clarify, close, conduct, decision, develop idea, discuss, efficient, focus, goal, guide, interact, meet, open, plan, purpose, results, settle, topic, Productivity

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

Duration: 20 minutes

Languages: English

LINK HERE


Boosting Business Results

 

Course Description

At first glance it might be difficult to recognize the true potential in something. But once you do, you can leverage its full value. This is true for you as a leader as well. Your organization's most valuable resource is its people. Your job is to tap the potential of these "human resources" to boost business results.

 

Learning Objectives

▪ Explore areas that have potential.
▪ Identify the right goals, people, and priorities.
▪ Use leadership skills to draw out the best in people.
▪ Track progress and evaluating results.

Keywords

Business acumen, organizational agility, adapting, advance, aim, assess, assign, capital, common leadership skills, enhance, equip, evaluation, monetary, fiscal, flexible, knowledge, material,  method, motivation, objectives, priorities, produce, product, profit, progress, progress indicators, project, prosper, purpose, quality, quantity, skills, Productivity

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

Duration: 20 minutes

Languages: English

LINK HERE


SMART Goals

 

Course Description

Missed expectations. Unpleasant surprises. Bad performance reviews. Anything can happen when performance goals aren't clear from the start. You can avoid disastrous outcomes by applying five criteria when composing goals. These SMART criteria ensure that performance goals are specific, well-written, and effective.

 

Learning Objectives

▪ Use a three-part formula to write performance goals that meet the SMART criteria.
▪ Compose performance goals that are specific, measurable, attainable, relevant, and time bound.

 

Keywords

goal, performance goal, objective, expectations, manage, align, review, discussion, compose, clear, criteria, smart (and SMART), specific, measurable, attainable, relevant, time bound

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

Duration: 7 minutes

Languages: English

LINK HERE


Setting Job or Performance Goals

 

Course Description

Which would be better: having a poorly worded job/performance goal or setting no goal at all? The answer is neither. Goals have proven value, so "no goal" is not an option; but, the same applies to a "fuzzy" goal. By following a few simple tips, you can create job or performance goals that are well defined, understandable, and readily accepted.

 

Learning Objectives

▪ Link personal goals to organizational goals.
▪ Identify clear job or performance goals.
▪ Track progress toward meeting the goals.

 

Keywords

Coaches and develops others, organizational agility, achieve, achievable, align, checkpoints, expect, expectations, feedback, goal, measure, measurable, objectives, organizational goals, perform, performance goals, personal goals, plan, progress, results, relevant, timely, tracking methods, Performance Management

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

Duration: 20 minutes

Languages: English

LINK HERE


Reviewing Job or Performance Goals

 

Course Description

It's time to review your performance with your leader, and you're a little apprehensive. You both agreed on your performance goals a while ago, but you're not sure what else you could discuss now or what your role will be in the discussion. You've tracked your progress throughout the year, but is the data you gathered even the right kind? And will the evaluation be fair?

 

Learning Objectives

▪ Prepare for and lead a performance review discussion.
▪ Prepare for and participate in a performance review discussion led by your leader.
▪ Conduct the tracking that is necessary for your preparation for either type of discussion.

 

Keywords

Courageous presence, coaches and develops others, data, develop, development, evaluate, feedback, improvement areas, information logs, interim review, measure, objectives, performance, performance analysis, performance appraisal, performance worksheet, prepared, proactive, progress, ratings, self-report, strengths, tracking, tracking methods, year-end review, Performance Management

 

Target Audience: Leading Self

·         Individual Contributors

Duration: 20 minutes

Languages: English

LINK HERE


Planning to Lead a Virtual Meeting

 

Course Description

Your team is geographically dispersed. Some members work at one location, while others work from home. Still others are scattered around the globe. Bringing everyone together for a face-to-face meeting would be expensive, if not impossible. The solution is to bring them together with technology via a virtual meeting.

 

Learning Objectives

▪ Know some of your technology options and determine which options will best accomplish your meeting goals.
▪ Schedule and set up the virtual meeting.
▪ Establish contingency plans for technical problems.
▪ Test the technology well in advance of the meeting.

 

Keywords

Partners effectively through influence, organizational agility, accommodations, best practices, contingency plan, detailed agenda, speak clearly, take notes, narrow scope, timely, software, microphones, technology, prepare visuals, legible, relevant, digital, videoconference, video monitor, visual cues, Lync, Meetings

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

Duration: 20 minutes

Languages: English

LINK HERE


Making Your Meetings Work

 

Course Description

Your meetings have many uses: relaying information, solving problems, developing ideas, updating people, building commitment, or making decisions. Meetings exist to meet these practical needs in the first place. But to be truly effective, a meeting also must address participants' personal needs. When people leave a meeting believing their time was well spent and their participation was useful, then you know your meeting was a success.

 

Learning Objectives

▪ Plan a meeting you are about to lead.
▪ Create a meeting planner that prepares you to lead a productive meeting.
▪ Facilitate effective meetings.
▪ Follow up after a meeting to ensure that desired outcomes are achieved.

 

Keywords

agenda, conduct, contribute, conversation, decision, discuss, discussion, efficient meeting, facilitate, follow up, following up, follow-up, guideline, idea, importance, information, interaction, invite, join, lead, meet, meeting logistics, meeting planner, meeting, necessary, participate, participation, personal need, problem, process, productive meeting, purpose, share information, sharing information, successful meeting

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

Duration: 20 minutes

Languages: English

LINK HERE


Cultivating Effective Business Networks

 

Course Description

Do you know everything you need to know to succeed in your job? Is your work becoming more complex? Are you struggling to keep up with technology? Your job probably demands more of you than ever before. Maybe you're working cross-functionally or in settings that require a broader skill set than was required in a more traditional role. Even though you have more information than people doing similar jobs did 5 or 10 years ago, you probably have a smaller portion of the information you need to be successful.

 

Learning Objectives

▪ Identify the information or expertise you need and where to get it.
▪ Establish and maintain your network contacts and relationships.
▪ Secure the help you need now and in the future.
▪ Expand and reshape your business network.

 

Keywords

Partners effectively through influence, organizational agility, associate, business network, business relationship, collaborate, collaboration, connect, connection, contact, exchange, exchanging, interact, interaction, knowledge gap, link, meet, network, networking, partner, partnership, relationship, schmooze, schmoozing, support, work together, working together, Collaborating

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

 

Duration: 20 minutes

Languages: English

LINK HERE


Making Meetings Work

 

Course Description

This course gives leaders the skills they need to ensure that meetings run efficiently, generate good decisions, and result in clear action.  Leaders also learn best practices for planning, facilitating, and following-up on virtual meetings.

 

Learning Objectives

▪ Recognize your responsibilities as a meeting leader.
▪ Use tools and techniques that will help your meetings achieve their goals.
▪ Use a strategy that will address the practical and personal aspects of meetings.
▪ Use Intervention Techniques for handling challenges and keeping meetings on track.

 

Keywords

Partners effectively through influence, organizational agility, agenda, anticipate problems, conduct, cost, contribute, conversation, decision, desired outcomes, discuss, discussion, efficient meeting, facilitate, follow up, following up, follow-up, guideline, idea, importance, information, interaction, invite, join, lead, meet, meeting logistics, meeting planner, meeting, necessary, participate, participation, personal need, practical needs, personal needs, planning, problem, process, process skills, productive meeting, productive, purpose, share information, sharing information, successful meeting, summarize, right people, Meetings

 

Target Audience: Leading Others, Leading Self

·         Frontline leaders

·         Individual Contributor

Duration: 2 hours

Languages: English

 LINK HERE