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Overcoming Resistance to Change

 

Course Description

Change can be disorienting. When people must give up old ways of thinking and working while adapting to something new and unfamiliar, they can feel unsure, confused, or even afraid. So, it's only natural that some people will resist change—especially when they can't control it. You can overcome that resistance by encouraging people's understanding, ownership, and trust.

 

Learning Objectives

▪ Use the Interaction Guidelines to discuss the change and involve people in developing their own ideas for adapting to it.
▪ Use the Key Principles to address people's feelings and concerns about the change and build trust.

 

Keywords

Partners effectively through influence, steward of engagement, accept, afraid, change, confused, control, different, new, old, oppose, resist, transition, unfamiliar, unsure, Change

 

Target Audience: Leading Others, Leading Self

·         Frontline Leaders

·         Individual Contributors

 

Duration: 20 minutes

Languages: English

 LINK HERE


Making Change Happen

 

Course Description

Which would you prefer: the kind of change that hits broadside, upsetting routines and causing confusion, or the kind that you and your associates would implement? Probably the second one, but the fact is both kinds happen all the time. How you introduce change and encourage people to implement it go a long way toward ensuring your team's success in an ever-evolving workplace.

 

Learning Objectives

▪ Understand the natural process that people experience in reaction to change.
▪ Recognize the effects of change on individuals, teams, and the organization.
▪ Identify the types of discussions about change that occur in today's workplace.
▪ Use a Discussion Planner and the Interaction Guidelines, Key Principles, and process skills to prepare for and conduct effective discussions about change.
▪ Prepare a plan for sustaining progress and regularly celebrating successes.

 

Keywords

Courageous presence, innovative mindset, adjust, assimilate, change discussion, change, clarity, confusion, disorient, disorientation, disrupt, effect of change, effects of change, energize, energizing, future, implement, initiate change, initiating change, integrate, integration, involve, lead change, leading change, modification, modify, new normal, new, opportunities, opportunity, phase of change, phases of change, process improvement, react, reaction, reassure, reorient, reorientation, resist, response, routine, transform, Change

 

Target Audience: Leading Others

·         Frontline Leaders

 

Duration: 20 minutes

Languages: English

 LINK HERE


Driving Change

 

Course Description

For many people, change in the workplace can cause uncertainty and even anxiety. This course gives leaders the skills and techniques they need to encourage their team members to accept and commit to a change more quickly. Leaders learn how to use three Change Accelerators and a set of essential interaction skills to turn resistance into commitment and help team members move closer to embracing the change. 

 

Learning Objectives

▪ Prepare to effectively communicate the business rationale that is driving the need for change.
▪ Utilize three actions to accelerate implementation.
▪ Recognize the nature of resistance and use a set of skills to respond to it.
▪ Determine aspects of the change that can be controlled or influenced.
▪ Use essential interaction skills to conduct effective discussions that help people move closer to embracing change.
▪ Apply techniques and tools with your team to gain their commitment more quickly and to provide support.

 

Keywords

Partners effectively through influence, courageous presence, accelerators, accommodating, champion, change, continuum, control, defy, embracing, empathy, ignore, influence, involvement, no control, observing, personal needs, practical needs, reactions, resistance, resisting, team

 

Target Audience: Leading Others

·         Frontline leaders

Duration: 2 hours

Languages: English

Click here to access the course

Mobile resources available: DDI Anytime 

www.ddiworld.com/dc

Sign up for Reinforcements

This course has available the opportunity to sign up for reinforcements - you'll receive over 12 weeks in the form of short reminders, quick activities to reflect on what you learned and support you as you apply in the workplace. There are questions, text, videos, prompts to reflect, no longer than 2 minutes.

You can access from Mindmarker website (log in as a learner) or Mindmarker app using this code: VD01DC